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Return Policy

Returns

Returns are accepted within 30 days of receipt of your package. To complete your return, we require a receipt or proof of purchase. Failure to send your return back within 7 days after approval will result in your return/exchange being voided.
 

Customers must have proof of purchase and original packaging. Returns must be shipped in protective packaging as received. Returns without protective packaging will not be accepted at the expense of the shipper.
 

Customers assume all responsibility for Items/packaging damaged during shipping.
 

Returns are not permitted for damaged protective packaging. Protective packaging is made to protect items within and is prone to damages. All Items are inspected for defects prior to shipping.
 

All items and packaging must be unworn and in original condition.

Returns and exchanges will be inspected. If approved a refund will be sent to the payment used on the original transaction.
 

Approved Exchanges will be at the customers shipping expense unless specified by One Stop Goods.
 

Only regular priced items may be returned, unfortunately sale items cannot be returned.

Exchanges

Customers are responsible for all shipping fees for exchanges.

Please email contact@onestopgoods.ca for all returns and exchanges.

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